HOW TO PLACE YOUR ORDER
To place an order, start by filling out the form for the piece you are interested in. If you are looking for a custom piece of jewelry, you can share your idea through the Customize section.
Order Request
Fill in the requested information and verify that your email address and cell phone number are entered correctly, as we will use them to get in touch with you.
Submitting the form constitutes a request and does not confirm an order or require making a payment.
Reviewing the Details
After receiving your request, we will contact you to review the piece, material, size, and any details necessary for its crafting. We will also ask for the exact delivery destination to calculate the shipping cost.
In the case of a custom piece, we will review whether your idea aligns with Febril's style and if it is possible to make it in the workshop before developing a proposal.
Price and Production Time
Before confirming the order, we will inform you of the price of the piece, the shipping cost, the total to be paid, and the payment terms. You can make the payment via bank transfer or credit card.
Made-to-order pieces have a production time of up to 5 weeks. We will agree with you on the start date and the corresponding timeframe. Transit time is additional and will depend on the destination.
Delivery Details
If you decide to proceed, we will request the necessary details to coordinate delivery: recipient's full name, phone number, address, and delivery instructions. For international shipments, we will also need the country, city, and postal code.
This information will be requested during direct communication. You do not need to include all of it in the initial form.
Payment and Confirmation
Once the details are agreed upon, we will share the instructions for making the payment. Do not make any payment before receiving the information and the total for your order.
When we have received and verified the corresponding payment, we will send you a confirmation email with the order summary and the agreed timeframe. The crafting of your jewelry piece will begin on the confirmed date.
Shipping and Tracking
When your piece is ready, we will coordinate its shipment and share the tracking information with you. You can check the costs and delivery terms on our Shipping page.
If you have any questions before submitting your request, write to us at info.febril@gmail.com.
To place an order, start by filling out the form for the piece you are interested in. If you are looking for a custom piece of jewelry, you can share your idea through the Customize section.
Order Request
Fill in the requested information and verify that your email address and cell phone number are entered correctly, as we will use them to get in touch with you.
Submitting the form constitutes a request and does not confirm an order or require making a payment.
Reviewing the Details
After receiving your request, we will contact you to review the piece, material, size, and any details necessary for its crafting. We will also ask for the exact delivery destination to calculate the shipping cost.
In the case of a custom piece, we will review whether your idea aligns with Febril's style and if it is possible to make it in the workshop before developing a proposal.
Price and Production Time
Before confirming the order, we will inform you of the price of the piece, the shipping cost, the total to be paid, and the payment terms. You can make the payment via bank transfer or credit card.
Made-to-order pieces have a production time of up to 5 weeks. We will agree with you on the start date and the corresponding timeframe. Transit time is additional and will depend on the destination.
Delivery Details
If you decide to proceed, we will request the necessary details to coordinate delivery: recipient's full name, phone number, address, and delivery instructions. For international shipments, we will also need the country, city, and postal code.
This information will be requested during direct communication. You do not need to include all of it in the initial form.
Payment and Confirmation
Once the details are agreed upon, we will share the instructions for making the payment. Do not make any payment before receiving the information and the total for your order.
When we have received and verified the corresponding payment, we will send you a confirmation email with the order summary and the agreed timeframe. The crafting of your jewelry piece will begin on the confirmed date.
Shipping and Tracking
When your piece is ready, we will coordinate its shipment and share the tracking information with you. You can check the costs and delivery terms on our Shipping page.
If you have any questions before submitting your request, write to us at info.febril@gmail.com.
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